- Can I bring my own model key?
- Yes. Solo always uses your own key — Anthropic, OpenAI, or any LiteLLM-supported provider. Team and Enterprise can either bring their own credentials or have us run on a managed cluster with quarterly throughput and per-tenant isolation.
- Is my document text used to train models?
- No. Your document content is never used as training data. Calibration sets are built per deployment from the agent panel's predictions paired with your private review labels — never from the raw text alone, and never shared across customers.
- What happens if I exceed Solo's monthly quota?
- We slow you down rather than cut you off. After fifty documents in a month the rule layer keeps running for free; the multi-agent panel pauses until the next billing cycle, or you upgrade to Team. No per-document overage charges.
- Does Pellucid support self-hosting?
- Enterprise ships in two postures: a single-tenant VPC deployment we manage on your cloud account, or a fully on-prem install for air-gapped environments. Both come with a signed audit-export pipeline so the reasoning trail leaves the system in a form your auditors can ingest.
- How does pricing scale across the team?
- Team is forty-nine dollars per active editor, per month. An editor is anyone who opens a document for review. Read-only viewers and stakeholders are free, and we don't charge for documents — only for the readers actually using the panel.
- What's the cancellation policy?
- Month-to-month. Cancel any time, prorated to the day, and your audit trails stay readable for thirty days while you export them. No annual lock-in unless you choose one — and the discount you get for choosing one is real, not theatrical.